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Analysis Queued

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jerry_salem

22 Sep, 2023 02:49 PM

I can't create new analysis's.
When I open Inspector 7.2 the blue pulsating dot is in the top right.
When I update a new analysis, I always get the 'analysis queued...Pending processing' message
Even when I cancel the current upload or restart Inspector (it is on the server) I get the blue dot.

When I first got this message, I noticed that there was a server script running, for the past 15 hours
I killed it on the server, I figure it was left from an import I might have canceled last night.

Client ". process ddr ( id_analysis; db_path_list; comparison ) - InspectorPro 1253 (FileMaker Script)" forced to close connection.

How do I get rid of the blue dot and allow Inspector to process more DDRs?

TIA

Jerry

1. Support Staff 1 Posted by Vince Menanno on 22 Sep, 2023 03:10 PM

   

   Hi Jerry,

   It is basically stuck the lock flag was set and needs to have the tires kicked on it.

   Let me know what time is good for you and I can take a look at it over zoom.

   Shoot me an email [email blocked]

   Thanks

   • Edit

2. 2 Posted by Kyle Williams on 19 Feb, 2024 05:24 PM

   

   I have uploaded 4 DDRs.. the first 3 were of our UAT database so that we could try to track changes over time.. They all got stuck "pending processing" 4 days ago.. Today I created a sample file using the "Customers" startup database that ships with FM Pro, created a DDR of that and tried to upload it but it has also frozen and refuses to process.. I have not been able to use your product and have been getting really frustrated with it. We paid a lot of money to be able to use it and it is completely unusable.. I've even tried using the refresh button on top of the splash screen with no success..

   • Screenshots_-_InspectorPro_Frozen.zip 1.06 MB
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