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Import DDR

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Lucien

11 May, 2022 08:13 PM

Hi,
I downloaded inspector Pro 7.2 on PC.
I followed the instructions for installing the plugin.
I exported my Data Base in XML however when I import it into the inspector it does not download more than 2% see attach file

• DDR_Import.PNG 74.3 KB

1. Support Staff 1 Posted by Vince Menanno on 11 May, 2022 10:18 PM

   

   Lucien,

   Thank you for contacting us. Sounds like you have it all set up. From the main UI click on the inspectorPro icon and then try importing by unchecking the debug mode.

   If that doesn't work then let's set up a time and we can review over a zoom session.

   Let me know. Thank you

   • about.jpg 721 KB
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2. Support Staff 2 Posted by Vince Menanno on 18 May, 2022 11:50 AM

   

   Let us know if you are still having this problem. Thanks

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3. 3 Posted by catando399 on 12 Jun, 2022 01:39 PM

   

   Have you resolved this issue? I am having the same issue and have unchecked debug. Also, Is there an update to 7.1?

   • Inspector_Pro_issue.PNG 89.9 KB
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4. 4 Posted by Andrii Pokora on 11 Sep, 2022 10:51 AM

   

   I have the same issue. I would like to ask the question differently. Are there any users on Windows who have the Inspector work normally? Because after several days of trying, I can say that this tool does not work at all and never.

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5. 5 Posted by John on 19 Sep, 2022 08:22 PM

   

   Hello,
   I downloaded the 7.2 demo, created a solution and when I try to import the xml files they are all grayed out, so there's nothing to select. Any idea what the issue is?
   Thanks,
   John

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6. Support Staff 6 Posted by Vince Menanno on 23 Sep, 2022 04:39 PM

   

   Hi John,

   Are you sure you saved them as XML. Please double check. And what platform are you using. Thank You.

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7. 7 Posted by James Hickam on 01 Feb, 2023 07:45 PM

   

   I have the same problem...all greyed out. And, yes I saved them as .xml. (see attached)

   • greysummary.jpg 75.7 KB
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8. 8 Posted by James Hickam on 02 Mar, 2023 06:39 PM

   

   Went to import another DDR this morning and am having the same problem. XML DDR files are dimmed and I cannot import them.

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