1_DET_ACCOUNT.XML is Missing Error on DDR Analysis

Daniel Harlow's Avatar

Daniel Harlow

25 Aug, 2021 10:10 PM

Downloaded the 7.2 Trial and tried to analyze a DDR and got this error noting that 1_DET_ACCOUNT.XML is missing.

Any ideas on why?


  1. Support Staff 1 Posted by Vince Menanno on 25 Aug, 2021 11:08 PM

    Vince Menanno's Avatar


    Did you install the InspectorSupport directory in the same location as the plug-in?

    On Windows this is required for this version. Please let me know if that resolves the problem. Thanks

  2. jay_g closed this discussion on 10 May, 2022 07:49 AM.

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