Errors Creating New Summary

Joe L's Avatar

Joe L

09 Jul, 2020 02:38 PM

We recently purchased Inspector Pro and I applied the license. Prior to applying the license everything worked fine. When I run the script against my Filemaker database I receive an error that ScriptMaster not found. I wound up downloading ScriptMaster from 360works. Now when I run the script, it tells me it cannot find ScriptMaster, I need to point to the ScriptMaster database and log into it. Any thoughts?

  1. Support Staff 1 Posted by jay_g on 09 Jul, 2020 05:03 PM

    jay_g's Avatar

    Hi Joe - Can you send us the error message? ScriptMaster shouldn't be required.

  2. Support Staff 2 Posted by jay_g on 09 Jul, 2020 10:32 PM

    jay_g's Avatar

    If it's during the DDR export, that's FileMaker itself telling you that somewhere in the code, it's looking for ScriptMaster.

    Downloading ScriptMaster should solve it.

    (InspectorPro should be able to identify where in the code it's calling ScriptMaster, but otherwise there's the Catch-22 of not being able to run any analysis until you get the DDR output.)

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